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Overview

Seismic AI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence-powered geophysical analysis platform and services.

This policy applies to all users of our services, including our website, software applications, APIs, and any related services (collectively, the "Services"). By using our Services, you consent to the data practices described in this policy.

Privacy-First Approach

Our website prioritizes your privacy: We do NOT use cookies, analytics tracking, or any data collection technologies. Only minimal sessionStorage is used for basic UI functionality that gets cleared when you close your browser.

✓ No Cookies✓ No Tracking✓ No Analytics✓ Session-Only Storage

Key Principles

Transparency: We clearly explain what data we collect and how we use it
Control: You have rights over your personal data and can exercise them at any time
Security: We implement enterprise-grade security measures to protect your information
Minimization: We only collect data necessary for providing and improving our services

Information We Collect

1.1 Personal Information

Contact Information:Name, email address, phone number, company name, job title, and business address when you create an account or contact us
Account Credentials:Username, encrypted passwords, and authentication tokens for secure access
Payment Information:Billing address and payment method details (processed securely by third-party payment processors)

1.2 Technical and Usage Data

Device Information:IP address, browser type and version, operating system, device identifiers, and hardware specifications
Website Usage:We do NOT collect usage analytics, page visits, or behavioral data. Our website operates without tracking your activities.
Performance Data:Application performance metrics, error logs, and diagnostic information for service optimization

1.3 Seismic and Geophysical Data

Sensitive Data Handling

We understand that seismic data often contains proprietary and commercially sensitive information. All geophysical data uploaded to our platform is treated with the highest level of security and confidentiality.

Raw Seismic Data:Time-series seismic recordings, velocity models, and subsurface imaging data
Processed Results:AI-generated interpretations, geological models, and analysis outputs
Metadata:Geographic coordinates, acquisition parameters, and processing settings (anonymized when possible)

How We Use Your Data

We use the collected information for legitimate business purposes, including:

Service Provision

• Process and analyze your seismic data using our AI models
• Provide technical support and customer service
• Manage your account and authenticate access
• Process payments and manage billing

Platform Improvement

• Enhance our AI algorithms and models (using anonymized data)
• Develop new features and capabilities
• Conduct research and development activities
• Optimize platform performance and reliability

Security & Compliance

• Monitor for security threats and unauthorized access
• Comply with legal obligations and industry regulations
• Investigate and prevent fraud or abuse
• Maintain audit trails and compliance records

Communication

• Send service updates and important notices
• Respond to your inquiries and support requests
• Provide product updates and feature announcements
• Send marketing communications (with your consent)

Data Sharing & Disclosure

Important: We Never Sell Your Data

Seismic AI does not sell, rent, or trade your personal information or seismic data to third parties for commercial purposes. Your data sharing preferences are always under your control.

Limited Data Sharing Scenarios

Service Providers & Partners

We may share limited data with trusted third-party service providers who assist in delivering our services:

• Cloud infrastructure providers (AWS, Google Cloud) for secure data processing
• Payment processors for billing and subscription management
• Security services for threat detection and prevention (when applicable)

Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Data Security

Seismic AI maintains a defense-in-depth security model to protect your sensitive geophysical data and personal information:

Encryption & Transport

• TLS 1.3 encryption for all data in transit
• AES-256 encryption for data at rest
• End-to-end encryption for sensitive communications
• Encrypted backup and disaster recovery systems

Access Controls

• Multi-factor authentication (MFA) for all accounts
• Role-based access control (RBAC) systems
• Regular access reviews and privilege audits
• Zero-trust network architecture

Monitoring & Detection

• 24/7 security monitoring and incident response
• Automated threat detection and alerting
• Regular penetration testing and vulnerability assessments
• Comprehensive audit logging and monitoring

Infrastructure Security

• Secure, isolated processing environments
• Regular security patches and system updates
• Physical security controls at data centers
• Redundant systems and disaster recovery planning

Compliance Certifications

Our security practices are aligned with industry standards and regulatory requirements:

SOC 2 Type II

ISO 27001

GDPR Compliant

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on data type and purpose:

Seismic Data Files

90 Days Default

Raw seismic data and processed results are automatically deleted 90 days after upload unless you request extended retention. You can download your data at any time before deletion.

• Extended retention available upon request (up to 7 years)
• Immediate deletion available through your account settings
• Secure deletion using NIST 800-88 standards

Account Information

Until Deletion Request

Personal account information is retained until you request account deletion or opt-out of our services.

• Account deletion processed within 30 days of request
• Some information may be retained for legal compliance (up to 7 years)
• No analytics data is collected or retained

Session Data

Session Only

Minimal UI state data (loading screen preferences) is stored only during your browser session and automatically deleted when you close the browser.

• Aggregated and anonymized data may be retained longer
• Security logs retained for 12 months minimum
• Crash reports and error logs retained for 18 months

Your Rights

You have significant rights regarding your personal data. These rights may vary based on your location and applicable privacy laws (GDPR, CCPA, etc.):

Access & Portability

• Request a copy of all personal data we hold about you
• Export your data in a machine-readable format
• Access your data processing history and audit logs
• View all third parties who have accessed your data

Correction & Updates

• Correct inaccurate or incomplete personal information
• Update your account details and preferences
• Modify data sharing and communication settings
• Request verification of data accuracy

Deletion & Erasure

• Request complete deletion of your account and data
• Delete specific data files or categories
• Exercise "right to be forgotten" under GDPR
• Secure deletion with confirmation provided

Control & Consent

• Withdraw consent for data processing at any time
• Opt-out of marketing communications
• Object to automated decision-making
• Restrict processing for specific purposes

How to Exercise Your Rights

Self-Service Options

• Account Settings Dashboard
• Data Export Tools
• Privacy Controls Panel
• Communication Preferences

Contact Our Privacy Team

privacy@seismicai.ca

Response time: 30 days maximum

Data Storage & Privacy Technologies

We prioritize your privacy by using minimal data storage technologies. Our website does NOT use cookies for tracking or analytics.

What We Actually Use

We only use browser sessionStorage for basic user interface functionality:

• Remembering if you've seen the loading animation (session only)
• No personal data is stored
• Data is automatically cleared when you close your browser
• No tracking or analytics of any kind

What We Don't Use

We explicitly do NOT use the following tracking technologies:

• ❌ HTTP Cookies
• ❌ Google Analytics or any analytics services
• ❌ Social media tracking pixels
• ❌ Advertising cookies or trackers
• ❌ Cross-site tracking technologies
• ❌ Persistent local storage of personal data

Privacy-First Approach

Our website is designed with privacy in mind. We don't track your behavior, build profiles, or share your data with third parties. The minimal sessionStorage we use enhances your experience without compromising your privacy.

✓ No Cookie Banner Needed

✓ GDPR Compliant by Design

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

Privacy Team

privacy@seismicai.ca

+1 (825) 747-2650

Mailing Address

Seismic AI Inc.

Attn: Privacy Team

Calgary, AB T2P 2Y5

Canada

Response Times

24 hours

General inquiries

72 hours

Data requests

30 days

Complex investigations

Privacy Policy

Table of Contents

Overview

Overview

Privacy-First Approach

Key Principles

Information We Collect

Information We Collect

1.1 Personal Information

1.2 Technical and Usage Data

1.3 Seismic and Geophysical Data

Sensitive Data Handling

How We Use Your Data

How We Use Your Data

Service Provision

Platform Improvement

Security & Compliance

Communication

Data Sharing & Disclosure

Data Sharing & Disclosure

Important: We Never Sell Your Data

Limited Data Sharing Scenarios

Service Providers & Partners

Legal Requirements

Business Transfers

Data Security

Data Security

Encryption & Transport

Access Controls

Monitoring & Detection

Infrastructure Security

Compliance Certifications

Data Retention

Data Retention

Seismic Data Files

Account Information

Session Data

Your Rights

Your Rights

Access & Portability

Correction & Updates

Deletion & Erasure

Control & Consent

How to Exercise Your Rights

Self-Service Options

Contact Our Privacy Team

Data Storage & Privacy Technologies

Data Storage & Privacy Technologies

What We Actually Use

What We Don't Use

Privacy-First Approach

Contact Information

Contact Information

Privacy Team

Mailing Address

Response Times